FREQUENTLY ASKED QUESTIONS

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Rewards/Loyalty Program

What is the 310 Rewards Program?

The 310 Rewards Program allows you to earn points for everyday activities like purchasing 310 items and staying active on 310Nutrition.com, writing product reviews, and much more.

How do I join?

A 310 Account with a valid email is required to enroll in 310 Rewards program. If you do not have an account you can create one here. After registering, opt-in to the program by going to "My Rewards" and you’re ready to go!

What are the benefits of being in the 310 Rewards Program?

Not only do you receive points for purchases you are already making, but you will also receive exclusive discounts, birthday & anniversary gifts, random double point days, concierge level customer service and personal invites to private 310 events!

How do I earn points?

To see the most current ways to earn points for 310 Rewards please go to the 310 Rewards Page.

What happens to my points from the old rewards program?

Points earned in the old loyalty program can be redeemed in the new 310 Rewards program and have already been transferred. A delay in distributing points during the first week of March 2018 may occur as we launch new features. All credits will be resolved within 5 business days.

What are the Rewards Tiers and how do I qualify?

To view the benefits of the 310 Rewards tiers please visit our 310 Rewards Page.

There are 3 rewards levels; Living, Loving, and Lifer. The higher the level, the greater your rewards. Tiers are based on your qualifying purchases and actions in a rolling 365-day period. For the 365-day period after which you join the Program and/or enter a new Tier, you will earn Points from your qualifying purchases and actions based on the rate for that Tier.

Your Tier level for the subsequent annual period will be based on Points you earn from your qualifying purchases and actions, starting the first day after your enrollment and/or entry into a new Tier and ending on or around Day 365. On Day 366, you may be placed in a different Tier depending on the number of Points you earn in the immediately preceding 365-day period.

Does my membership ever expire?

While your loyalty membership may remain open, points will expire after 12 months if not redeemed.

How much does it cost to participate in the Rewards Program?

Nothing! It is absolutely free to join. We created this program as our way of thanking our loyal customers. The rewards you earn are our gift to you and you are under no obligation to use them, but we hope that you do!

Can I earn Points for an order placed before I activated my account?

No. You can only earn points for orders placed after you activated your 310 Rewards membership.

I placed an order using an email that is different from the email associated with My Account, can I still earn points for that order?

No. Once you have enrolled in the Rewards Program, you should always sign in to your account to ensure that you earn reward points for your order. If you complete an order using a different email, rewards points for that order will not be credited to your account. Points are non-transferrable. If customers utilize the same email, the points will still be credited to one account.

Please note: Only purchases made directly through 310nutrition.com will credit points to your 310 Rewards Account.

Does shipping and tax count towards my rewards points?

No. You will accumulate points based on the subtotal of your net merchandise purchases only.

What happens when I cancel, return, or get a refund for my purchase?

Rewards points will be deducted based on the refund amount credited to your account.

Can I return an item purchased with my Rewards Points?

All items purchased with 310 Reward Points are non refundable and cannot be returned for points or cash value after they have already shipped. If your item has not shipped yet call customer service to cancel your order.

How do I redeem points for rewards?

To redeem points, login to your 310 Rewards account and navigate to the cart page. Your eligible rewards will be available in a drop down menu in your cart. Select and add the reward to your cart. Once you complete checkout, your reward will be on its way!

What can I redeem my points for?

With 310 Rewards you have the ability to redeem your points for free products including premium full-size bags of shakes, supplements, tea and more. You can view the current offerings within your account. The products available are subject to change so if you see something you like, take advantage asap! Rewards products are subject to availability and may change.

How do I check my balance?

To check your points balance please login to your 310 Rewards account and navigate to "My Rewards".

How long will it take for points to post to my account?

While we aim to reward actions immediately, it may take up to three business days to post to your account for some actions. If you encounter any issues beyond this time frame or want to redeem your rewards sooner, please contact Customer Service at rewards@310nutrition.com or by calling 800-996-0974.

How many points can I redeem at once?

Having to limit your food intake is hard enough. With 310 Rewards you’ve earned the right to spend at will! There is no limit to the amount of product rewards that can be redeemed in your cart or at checkout. Coupon codes can be combined with most offers on 310Nutrition.com. Coupon codes cannot be used in conjunction with promotional gift cards or additional discount codes. Only one discount code may be used for each transaction. Additional restrictions apply to heavily discounted items and certain promotions.

What if I’m missing credit for a purchase?

While we aim to reward actions immediately, it may take up to three business days to post to your account for some actions. If you encounter any issues beyond this time frame or want to redeem your rewards sooner, please contact Customer Service at rewards@310nutrition.com or by calling 800-996-0974.

Can I give my points to a family member or friend?

Points will be awarded to the 310 Rewards account associated with a customer’s 310 shopping account and are non-transferrable.

Can I opt out of email?

You have the ability to opt out of email communications at anytime. However, we cannot guarantee that you will receive notifications for new rewards products, new events, and new ways to earn points.


310 Shake

Can I drink 310 Shake if I'm pregnant? What about if I'm nursing?

310 Shakes have been used by many of our pregnant and nursing customers. But we suggest that you talk with your doctor before you drink 310 Shakes or before taking any supplements to be sure you and your baby get the nutrients you both need.

Is 310 Shake safe to use if I have diabetes, hypertension (high blood pressure), thyroid issues or am pre- or post-bariatric?

310 Shake is specifically formulated to help you improve your health issues and your overall health in general, however, we still recommend that you speak with your doctor before starting a meal replacement plan.

Here is more specific information about each condition: If you have diabetes, our shakes support a healthy lifestyle for you because they are sugar-free. If you have hypertension (high blood pressure), note that our shakes do not contain any stimulants that would create a rapid heart rate. If you have thyroid issues, our shakes support your weight loss diet, but we recommend you consult with your physician to see if this is the right plan for you. If you are pre- or post-bariatric, 310 Shake is a great choice for you since you will have to be on a liquid diet for an extended period of time. Our 310 Shake offers you great nutrition and the nutrients you need to support you while you are on your liquid diet.

Are 310 Shakes gluten-free, natural, vegan?

Gluten-free : Yes

Natural : Yes

Vegan : No, but our proven plant-based shakes are dairy-free

What is NOT included in 310 Shake?

310 Shake contains:

  • NO Sugars or Fillers
  • NO Dairy
  • NO Soy
  • NO Egg
  • NO Nut
  • NO Gluten
  • NO Potentially harmful chemical ingredients
  • NO Sucralose
  • NO Aspartame
  • NO High fructose corn syrup
  • NO Artificial sweetners
  • NO Hormones
  • NO Artificial colors
  • NO MSG
  • What is the sugar, protein, carb, and fiber content of 310 Shake?

    Sugar - 0g. Sweetened with natural sugar alternatives. Protein - 15g of proven plant-based proteins pea, brown rice and hemp. Carbohydrate - 7g per serving (per scoop). Fiber - 5g of prebiotic fiber per serving (per scoop).

    How many servings are in each bag?

    Each bag of 310 Shake contains 28 single scoop servings (27.6g per scoop).

    Why did you change the 310 Shake formula?

    We changed the 310 Shake formula to bring you an even more effective, healthier, and better-tasting formula. We are always doing more research, growing, learning, and continuing to bring you the best products possible.

    Our new formula is sugar-free, made with only natural sweeteners using special technologies, allowing us to give the shakes the creamiest, richest, best-tasting flavors possible.

    Our new formula also has optimal ratios of proven Tri-Plex™ plant-based proteins pea, brown rice, and hemp, which studies show provide both immense weight loss and overall health benefits. We also added probiotics which are essential for good digestive health and advanced immune support. Plus, we added a vitamin/mineral blend and a powerful greens blend with organic superfoods, to ensure you get all the nutrients you need each day. It’s the full package, in one mouthwatering shake!

    Due to the proteins and the ratios used, the new 310 Shake formula will also keep you fuller, for longer. This way you won’t be reaching for unhealthy foods, and you will be satisfied until your next shake or meal.

    Will my 310 Shake be clumpy after I shake it?

    Since the protein blend that we use is Tri-Plex (three different proteins), it takes a few minutes to really blend with the liquid you are mixing it with after you have shaken it up. For optimal results, you should let your shake sit and settle for a few minutes before drinking.

    Where are the ingredients and nutrition information located for each 310 Shake?

    All the nutrition information and ingredients can be found at the bottom of each of the individual 310 Shake info pages. The information on each page will be specific to that flavor.

    How quickly will I notice results after starting a meal replacement program using 310 Shakes?

    Everyone is different so we cannot tell you exactly how much you will lose. However, users have reported good results when replacing one meal a day with a 310 Shake, and enhanced results when replacing two meals a day with 310 Shakes as well as adding other proven 310 weight loss products. Many users report seeing results fast when sticking to a disciplined regimen.


    310 Lemonade

    310 Lemonade is sugar-free, so why is there oligofructose and fructose included in the ingredients?

    The FDA defines “sugar free” in Title 21 of the Code of Federal Regulations (21 CFR 101.60 (c)) as less than 0.5g of sugars per labeled serving. A serving of 310 Lemonade contains roughly 100mg (0.1g) of sugar/fructose (from natural sugar beet), well below the required FDA level, making it sugar-free by their standards.

    Can I take this product with other 310 weight loss products?

    Absolutely, and in fact 310 Lemonade will work best when combined with using 310 Shakes and other proven 310 weight loss products, for enhanced results.

    Does 310 Lemonade contain caffeine?

    No, 310 Lemonade is caffeine free.


    310 Tea

    Does 310 Tea have caffeine in it?

    Although 310 Tea does contain some ingredients that naturally have caffeine, including organic green tea and guarana seeds, there is still only a very small amount of caffeine in each serving. The amount is so small that most people don’t even realize it has any, and many users report being able to have 310 Tea before bed with no trouble sleeping. The amount of caffeine in each 310 Tea bag is 22.7mg, and to put that in perspective the average cup of coffee contains roughly 95mg of caffeine.

    What gives 310 Tea its lightly sweet taste?

    There are many natural ingredients that contribute to the depth of flavor in 310 Tea, however it is sweetened using Stevia, a zero calorie, plant-derived healthy sugar substitute. 310 Tea also includes honey powder for great taste and other health benefits.

    How often should I drink 310 Tea to see results?

    We recommend that you drink 310 Tea around 2-3 times per day. Have a cup when you wake up, first thing, for the cleansing benefits, then another cup in the afternoon, and we also recommend having a cup before a workout to generate natural energy.

    How will 310 Tea help me with my weight loss efforts?

    310 Tea contains natural, healthy, and proven ingredients to help you lose weight. Organic green tea helps to boost your metabolism to burn fat and reduce fat storage, while guarana seeds help to increase energy and provide you with a feeling of fullness, suppressing your appetite. Ginger helps improve digestion and reduces bloat, also helping to boost your metabolism. And that is just a few of the ingredients. All of the powerful ingredients in 310 Tea include: organic green tea, oolong wu yi, organic rooibos, ginger, pomegranate, guarana, birch, stevia, corn, honey powder, yerba mate and damiana. See the product info page for more information on each of these ingredients and how they all work together to empower your weight loss regimen here.

    Will drinking 310 Tea cleanse my body?

    Yes, absolutely! That is one of the major benefits of drinking 310 Tea. The detoxifying action of all of the nutrients together helps to clear your system internally, ridding your body of toxins, so it can function optimally. Also, since it helps suppress your appetite, it will help you eat less unhealthy foods, thereby reducing the amount of toxins being added into your body.


    310 Juice

    How much sugar and calories are in 310 Juice?

    310 Juice is sugar-free and has only 15 calories, making it the perfect addition to your healthy lifestyle and weight loss program.

    Why is 310 Juice better than juicing fruits and vegetables on my own?

    Juicing is a very healthy way to get the nutrients you need from fruits and vegetables each day, however, when you juice your own produce, it can end up being costly and a hassle. It takes time, having to prepare your produce first and then clean up your juicer afterwards. And the cost of all the ingredients can really add up.

    With 310 Juice, we’ve made this process easy and convenient. Just mix one scoop of 310 Juice into 8-12 ounces of water. There is no hassle and no clean up!

    Plus, with 310 Juice you get an optimal blend of superfoods that we have chosen specifically for their powerful health benefits, so you can rest assured you’re getting the best of what you need each day. In addition, regular fruits and vegetables contain natural sugars/fructose which is not ideal for weight loss, but 310 Juice is sugar-free.

    What’s included in 310 Juice?

    310 Juice contains beneficial vitamins and minerals, a proprietary superfood greens blend, an organic red fruits blend, a fiber blend, digestive enzymes for optimal digestion, a probiotic blend for immune support, and a proprietary fruit and vegetable blend. For the exact ingredients listed in each blend, see the nutrition information at the bottom of the product page here.

    How should I drink 310 Juice?

    Mix one or more scoops of 310 Juice into 8-12 fl. oz of pure water or into a smoothie.

    Will 310 Juice cleanse my body?

    Yes, due to the abundance of nutrients, beneficial fruits, vegetables, probiotics and fiber, 310 Juice will help to flush your body of unwanted toxins, helping your systems run smoothly and effectively for weight loss. Drinking 310 Juice enables all of the powerful ingredients to start working in your body right away, giving you a noticeable boost of energy and leaving you feeling great.


    310 Collagen

    What is collagen and how can it help me?

    Collagen is naturally present in the human body as the most abundant protein! This highly versatile, fibrous protein is intricately involved with and makes up the major constituents of connective tissues, skin, tendons, cartilage and bones in your body.

    Collagen can be seen as the “glue” that holds your body together, and is vital for many different functions, however, as we age, the production of natural collagen in our bodies starts to slow down increasingly. You may experience this reduction of collagen in symptoms such as joint pain, a slower metabolism, wrinkles or less firm skin.

    Taking a high-quality, optimized collagen supplement such as 310 Collagen can help to replenish this essential fibrous protein in your body so that you may experience less pain and discomfort and potentially regain your youthful vigor and appearance. (2) (3)

    Studies show that Peptan® collagen – the kind used in 310 Collagen – may help with weight loss by helping to reduce appetite, reducing body fat, increasing lean muscle and boosting your body’s metabolism. (1)

    Sources

    1. https://www.peptan.com/science/sports-nutrition/#c5714
    2. https://www.peptan.com/science/joint-and-bone-health/
    3. https://www.peptan.com/science/beauty-from-within/

    How is 310 Collagen different from other collagen formulas?

    310 Collagen features science-backed and tested Peptan® B collagen that is in a hydrolyzed form, which means that it’s been proven to exhibit both excellent digestibility and absorption, giving you the highest chances for great results.

    Studies have confirmed that the collagen peptides in this supplement are absorbed in high concentrations into the blood and reach their target locations effectively, performing their wide-reaching actions. (1)

    The Peptan® Hydrolyzed Type 1 Collagen in 310 Collagen is also backed by a number of studies showing its efficiency in assisting with satiety and weight loss along with joint, bone, muscle and skin health.

    Source

    1. https://www.peptan.com/science/bioavailability/

    How can this product potentially help me lose weight?

    There is plenty of supporting evidence showing that Peptan collagen peptides, which you will find in 310 Collagen, can both help you lose weight and maintain a new, healthier weight. Studies show that these collagen peptides are one of the most satiating macronutrients and can help to reduce food cravings and hunger. (1)

    In addition, studies show that they may be able to help you reduce fat mass and increase muscle mass in your body. (1) Increasing the muscle mass in your body also increases your metabolism, which allows you to burn more fat and calories throughout the day.

    Source

    1. https://www.peptan.com/science/sports-nutrition/#c5714

    Can this product help me have better joint function and less joint pain?

    Studies show that if you take 8g of 310 Collagen daily, it may result in you experiencing improved joint function and less joint pain. Collagen is actually one of the main components of cartilage tissue, which connects your bones together, so maintaining sufficient levels of collagen is essential for healthy, flexible joints.

    And Peptan hydrolyzed collagen, the type in 310 Collagen, has been studied and shown to help improve both joint pain and joint function, when study participants took 8g daily (the exact amount you will receive with 310 Collagen). In the study, all participants had joint pain and joint discomfort associated with osteoarthritis. (1)

    Source

    1. https://www.peptan.com/science/beauty-from-within/

    When is the best time to take this product?

    The best time to take this product is on an empty stomach or at least 30 minutes before meals. We recommend you take 1 tablet up to 10 times per day, or as directed by a healthcare professional.

    Is this product gluten free and/or vegan?

    310 Collagen is gluten free, however, it is not vegan as the collagen comes from beef bovine.


    310 MCT Oil

    What is MCT Oil and why should I use it?

    Think of MCTs as a clean source of fuel for your body and brain. 310 MCT oil helps give your body the energy and fullness it needs without the stuff it doesn't – like sugar and processed ingredients. MCT Stands for Medium Chain Triglycerides. Unlike long or short chain triglycerides, MCTs bypass the metabolic processing in your liver and quickly convert into energy right away—instead of being stored as fat like the slow-burning longer-chain fats like olive oil, butter, beef fat, palm oil, and coconut oil.

    It’s believed that MCTs help the body produce ketones, which gives you the same benefits as the ketogenic diet without needing to cut carbs to drastically low levels. 310 MCT oil could help give you a quick energy boost and maintained energy over time, suppress your appetite, increase ketones, improve mental focus, boost metabolism, fuel your workout, protect your gut microbiome, and help you lose weight.

    What's the difference between coconut oil and MCT Oil?

    Coconut Oil has many different types of fatty acids and MCTs. But since Coconut Oil has way less MCTs, you’d have to eat a LOT of it to get the benefits of pure MCT oil. And that’s a LOT of extra calories. But MCT oil, made from the medium chain triglycerides in Coconut oil, converts to ketones to help fuel your mind and help you lose weight.

    How do I use MCT oil?

    310 MCT oil is a clear, flavorless liquid that should be consumed plain without heating it. It's unrefined, so it has a low smoke point. It does not respond well to heat so don't cook with MCT oil.

    What you can do is add the plain oil to coffee, smoothies, or salad dressings. It's easy to slip into a meal or drink since a serving size usually ranges between just half a tablespoon to up to 3 tablespoons. Use it in your favorite 310 Shakes, 310 Juices, 310 Detox Teas, 310 Lemonade, or salad dressings, pastas, unheated sauces and more.

    How much should I have per day?

    Just begin with one tablespoon of 310 MCT oil daily and increase gradually to three tablespoons per day until your body has adjusted. Make sure not to exceed the recommended daily intake or you could experience mild intestinal or digestive discomfort, particularly on an empty stomach.

    Can I cook with 310 MCT oil?

    NO. It's unrefined, so it has a low smoke point. Cooking with MCT oil could make it carcinogenic. Don`t be tempted!

    Should I refrigerate 310 MCT oil?

    Yes, make sure to store it in the refrigerator and shake it well before use.

    Is 310 MCT oil Gluten Free?

    Yes, 310 MCT oil is gluten free and approved for vegan, paleo, keto and low carb diets.

    Is 310 MCT oil Vegan?

    Yes, 310 MCT oil is 100% coconut sourced.


    310 Detox Clay

    Why does my body need to be detoxed?

    Studies show that toxins and heavy metals present in the environment and other places like processed foods end up in our bodies, where they can negatively affect our systems and internal processes. The end result is that we may feel sluggish and even sick, and we may even gain weight and find it more difficult to lose stubborn pounds. (1)

    The only way to get your body back to feeling amazing and in a state where you can lose weight and maintain a healthy weight is with a powerful, detoxifying cleanse. We believe that 310 Detox Clay is your absolute best option out there for a powerful, effective detox, clearing out the “bad stuff” needed to reach optimal health and lose weight.

    Source

    1. https://draxe.com/10-bentonite-clay-benefits-uses/

    How does 310 Detox Clay work?

    Since 310 Detox Clay is 100% pure calcium bentonite clay, it has literally the strongest efficacy ratio of 37:1 to remove toxins from your body (many others have efficacy ratios of 1:1, 5:1 or even 12:1 but nowhere near 37:1).

    The pure calcium bentonite clay in 310 Detox Clay acts like a sponge with extreme magnetic strength once it hits liquid inside your body, drawing and absorbing toxins into itself and then dispelling them from your body.

    Why do we consider 310 Detox Clay to be the best internal cleansing clay product available?

    While there are many options for bentonite clay available, 310 Detox Clay stands out from the rest because it is actually 100% pure calcium bentonite clay, direct from the very last mine source for this pure clay, right here in the USA. While many other clays may claim to be “pure”, that is not the case. And purity equals effectiveness and safety.

    The source of 310 Detox Clay is also FDA Certified as GRAS which means that its approved as safe to consume...and it states this on the label. (1) If you don’t see this directly on the label of a calcium bentonite clay for internal cleansing, we recommend you be wary, as clays that are not pure or FDA Certified as GRAS may even cause uncomfortable digestive issues and side effects.

    Now let’s talk about detoxing…310 Detox Clay bears the STRONGEST clay efficacy ratio available, which means that it works WAY better than the rest to effectively rid toxins from your body. While most clays have a 1:1 or 5:1 or even 12:1 efficacy ratio, 310 Detox Clay has a whopping 37:1 ratio, meaning it absorbs 37 times its own weight of the bad toxins in your body and then gets rid of them! No other detox clays on the market even come close to this incredible detox power!

    Finally, let’s talk about alkalizing. Your body needs to be in a state that is PH balanced for optimal health, and you may not realize this this state is also essential for healthy weight loss. 310 Detox Clay helps to get your body into this pH balanced state, with the highest pH level available for a detox clay at 9.7. In this way it helps to alkalize your body – which also helps set the stage for weight loss.

    Source

    1. https://www.fda.gov/food/ingredientspackaginglabeling/gras/

    Will this clay cause any side effects?

    Since 310 Detox Clay is 100% pure calcium bentonite clay that is FDA Certified as safe for consumption, you should not experience any side effects when using this clay. We recommend that you drink plenty of water on a daily basis to help with the detox process.

    Keep in mind that many other clays (which are NOT pure calcium bentonite clay) may cause side effects including potential digestive issues such as constipation, diarrhea or stomach pain. For this reason, we only recommend you consume a clay that is 100% pure and states on the label that it is certified by the FDA as GRAS, such as 310 Detox Clay.

    What will this clay taste like?

    310 Detox Clay will have no taste or smell, so it’s easy to drink. It will form a milky consistency when mixed with water.

    Can I use this product to detox on a regular basis?

    Yes, because 310 Detox Clay is 100% pure calcium bentonite clay that is FDA Certified as GRAS, you can use this product for internal cleansing and detox purposes on a regular basis or as needed. We don’t recommend this for any other product that is not 100% pure and FDA Certified.

    I heard you cannot use a metal spoon in clay or store it in a jar with a metal lid. Why is that?

    Unfortunately there is a lot of misinformation on the web about a potential problem with clays coming in contact with metals. The short, simple answer is that Clay can do no harm to metals, such as spoons, and the efficacy of 100% Calcium Bentonite Clay cannot be affected by use of a metal spoon. While some lesser clays, particularly Sodium based Bentonites, which have warnings on their jars – Like Aztec – “NOT TO BE TAKEN INTERNALLY” can have their efficacy wiped out once mixed for ingestion with a metal spoon. Their molecule, when hydrated, breaks down and then becomes susceptible to contact with metal. A 100% pure Calcium Bentonite Clay molecule maintains its molecular whole when mixed with water for Internal Detox, and is approved as GRAS by the FDA. Sodium bentonite and Calcium bentonite are as different as night and day. And here is how this specific “Clay Myth” came to be…

    Ran Knishinsky wrote a great little book on Clay Healing about 18 years ago. In it he incorrectly suggest that people should not use metal spoons when mixing their liquid clay as he “believed” it might reduce the negative charge of the clay (as the spoon is metal and metals carry a 100% positive charge). Then Jason Eyton wrote a book and further extrapolated that if using a metal spoon to stir clay it could cause the clay to lose some of its negative charge. He further postulated that if that were proven to be the case then the clay must be adsorbing metal molecules from the spoon and therefore a metal spoon should not be used when mixing clays. The Myth perpetuated and grew from there. After many years of myth perpetuation, it is today taken by many as a factual truth. But not so. Here is the TRUTH about this myth…

    Clay is mined with heavy equipment, dozers, backhoes, etc. Clay is transported to the mill in a heavy steel dump truck bed. Clay is milled with heavy metal grinding and milling machines. It is metal screen sieved, conveyed and poured into bags with heavy metal equipment. Then when it arrives at the packaging facility, stainless steel fillers, the same metal used in most spoons, is used to fill the jars. Then when it arrives at your house, it is put in blenders with steel blades and is mixed with metal spoons when making your facial masks, or mixing for liquid ingestion. Clay cannot harm or remove even one molecule from a solid metal object. The whole story and premise is based on one small piece of speculation which has grown in scope and awareness over the past 18 years to what it is today. I only hope the believers are not too disappointed. Let go of this one and use a kitchen drawer metal spoon. Make life a little easier on yourself.


    310 Metaboost

    What is Capsimax Plus®?

    Capsimax Plus® is a custom blend of ingredients clinically proven to increase the calories you burn before, during and after exercise by 12x. The blend includes capsicum, or hot red pepper, a Capsimax Capsicum Fruit Extract, performance boosting agents caffeine and black pepper extract, and niacin (vitamin B-3) which helps convert food to energy.

    How will the hot red pepper extract in Capsimax Plus® help to burn calories without burning my stomach?

    The hot red pepper extract in this blend is microencapsulated using a patented OmniBead™ technology, which delivers effective levels of the active principles in the peppers while reducing internal irritation.

    What other beneficial ingredients for fat loss are in 310 Metaboost?

    Metaboost also includes Chromax® chromium picolinate, which research has shown can assist in controlling blood sugar levels, resulting in fat loss and a lighter appetite.* It also includes green tea leaf extract containing 90% polyphenols and 50% EGCG (both powerful antioxidants). Studies have shown that EGCG (combined with caffeine, which is also in Metaboost) may help to increase your metabolism more than just caffeine by itself, helping your body burn more fat and calories.

    Will taking 310 Metaboost help me lose weight if I don’t exercise while taking it?

    The clinical studies behind the ingredients in Metaboost, namely Capsimax Plus® and Chromax®, have been performed and shown to be effective in conjunction with a healthy exercise program. 310 Metaboost is meant to be taken along with a healthy diet and exercise, which is what we recommend for optimal results.

    What’s the best way to take 310 Metaboost?

    Take 2 capsules daily, with meals or as directed by a healthcare practitioner. For best results, take 1 capsule 30 minutes before breakfast and 1 capsule 30 minutes before lunch. Also follow a sensible diet and exercise program.

    Is 310 Metaboost vegan?

    The Metaboost Capsule is made of hypromellose therefore, it is vegan & vegetarian friendly.


    310 Multivitamin

    Why should I take a daily multivitamin?

    With our busy lives, it can be much more difficult than you may think to get enough of the nutrients we need each day for optimal health. And lacking in certain nutrients may even be preventing you from dropping pounds if you’re trying to lose weight.

    In a seven-year nutrition survey published in the Journal of the American College of Nutrition, it was found that overweight or obese adults had 5 to 12% lower intakes of all needed macronutrients, and a few specific deficiencies stood out. 20% more obese adults lacked vitamin A, vitamin C and magnesium and were less likely to meet federal requirements for calcium, vitamin D and vitamin E. (1)

    The same analysis also showed that 40% of adults, regardless of weight, weren’t getting enough of the recommended amounts of vitamins A, C, D, E, calcium and magnesium. And those are just a few of the fat-blasting nutrients you need! Other sources reveal that vitamin and mineral deficiencies may affect an unbelievable three out of four of us, leaving a solid chance that you may be suffering. (2)

    For this reason, it’s more than a smart idea to take a daily multivitamin and the 310 Multi is specially formulated to support your complete health and weight loss efforts.

    Sources

    1. http://www.prevention.com/food/healthy-eating-tips/vitamin-deficiency-and-obesity
    2. https://wwws.fitnessrepublic.com/nutrition/healthy-eating/is-a-vitamin-deficiency-making-you-gain-weight.html

    How can the 310 Multivitamin support my weight loss efforts?

    The 310 Multivitamin has been specially formulated to include optimal doses of nutrients that studies show you may be deficient in or not getting enough of daily. These nutrients have also been proven to be essential to maintaining a healthy weight.

    For instance, vitamin D, vitamin A, vitamin C, B vitamins including thiamin, riboflavin, niacin, pantothenic acid, pyridoxine, biotin, folic acid and cobalamin, calcium and magnesium are all nutrients that are critical to helping you reach and maintain a healthy weight. We’ve therefore included all of these in the 310 Multi, with almost all of them being over 100% of the needed daily value.

    Some of the actions that the above nutrients help with in your body include regulating thyroid hormones (vitamin A), assisting in proper fat metabolism (vitamin C), contributing to an optimally functioning metabolism (B vitamins), and properly utilizing fats, proteins and carbs (magnesium). (1) (2) (3) (4)

    There are also many other carefully chosen vitamins and minerals in this formula with studies showing they can help support weight loss, including vitamin K, iodine, zinc, chromium picolinate and more – in the optimal doses.

    The 310 Multi also includes an all-organic superfood blend which may help support a healthy metabolism, and researched probiotic strains with studies showing they can support gut health, overall health, and a healthy weight. (5)

    Sources

    1. http://www.livestrong.com/article/153741-vitamins-to-help-lose-weight-boost-the-metabolism/
    2. http://healthyliving.azcentral.com/vitamin-c-lose-stomach-fat-7829.html
    3. http://www.healthline.com/health/food-nutrition/vitamins-to-boost-metabolism#2
    4. https://wwws.fitnessrepublic.com/nutrition/healthy-eating/is-a-vitamin-deficiency-making-you-gain-weight.html
    5. http://time.com/4132550/probiotics-weight-loss-lactobacillus/

    How can the 310 Multivitamin support my healthy diet?

    We strongly suggest that you don’t view the 310 Multi as a replacement for eating a healthy diet or living a healthy lifestyle. Instead, the 310 Multi is the perfect complement to your healthy diet and fitness regimen and can greatly support your overall health and weight loss efforts.

    If you are trying to lose weight or want to maintain a healthy weight, we suggest you start a program using 310 meal replacement shakes. Using the 310 Multi is the perfect addition to this healthy regimen by insuring you are getting all of the necessary nutrients that you need each day.

    Since the 310 Multi formula also contains an all-organic superfood blend and gut healthy probiotics, it is the perfect once-a-day daily vitamin that is incredibly convenient to take and can help to bolster your health at any stage of your wellness journey.

    Why should I take the 310 Multivitamin over another brand?

    First off, the 310 Multi is specially formulated to provide the optimal doses of the nutrients that studies show you may be deficient in or lacking in, and which contribute to overall health and maintaining a healthy weight.

    The 310 Multi contains 23 essential vitamins and minerals, many of them supplying over 100% of the daily needed value of these nutrients. In addition, the 310 Multi provides some unique and beneficial features in its addition of a proprietary all-organic greens blend, and 100 million CFU of probiotics per serving.

    The greens blend gives you even more vital nutrients, along with antioxidants and fiber for overall wellness, and the probiotics are essential for gut health. The probiotic strains in the 310 Multi have been chosen based on research showing that they support overall health and a healthy weight when taken daily.(1)

    Finally, you only have to take the 310 Multi once a day – and it provides all of the above mentioned benefits (23 essential vitamins and minerals, organic superfoods and probiotics), all in just one tablet a day. Many other brands with these benefits in their multivitamin require you to take much more than just one tablet a day, sometimes having to take 3 or 4 to get the same results.

    Sources

    1. http://time.com/4132550/probiotics-weight-loss-lactobacillus/

    Why does the 310 Multivitamin contain probiotics?

    Research shows that you need probiotics, or healthy gut bacteria daily to help improve your digestive processes, boost immunity, and get your body into a state that allows weight loss to happen. For this reason, we included 100 million CFU of probiotics into every serving of our 310 Multivitamin.

    But we didn’t use just any strains; we chose probiotics strains that have been proven to support overall health, help improve a slow and unhealthy gut, boost metabolism, and help you lose weight. (1)

    Sources

    1. http://time.com/4132550/probiotics-weight-loss-lactobacillus/

    What’s the best way to take the 310 Multivitamin?

    To get the most out of your 310 Multi, we suggest that you take one tablet daily with water. Since there are an abundance of necessary nutrients and superfoods in this multi, you may find that it gives you a small boost of energy, and may wish to take it in the morning. However, you can take it whenever works best for you.

    We suggest that you take the 310 Multi in conjunction with a healthy diet and fitness regimen, and if you are looking to lose weight, consider adding in 310 meal replacement shakes for healthy weight loss.

    Is the 310 Multivitamin vegan and/or gluten free?

    The 310 Multivitamin is vegan, however it is not gluten free as it contains wheat grass with 20-45 ppm gluten.


    310 Probiotics

    Why do I need a daily probiotic?

    You may not realize that 80% of your immune system lives in your gut – and if your gut is not healthy, you will not be healthy. Some signs and symptoms that your gut may be out of whack are fatigue or insomnia, digestive problems, recurring urinary tract infections, nasal congestion or sore throat, or trouble maintaining a healthy weight.

    Your gut needs a balance of good, helpful bacteria in order to be healthy, however, many things in our environments wipe out this necessary bacteria. The 310 Probiotic replenishes these vital bacteria strains in your body so you can reach optimal health and look and feel your very best.

    How does the 310 Probiotic compare with other formulas?

    We looked at all of the research and created the 310 Probiotic formula specifically to support your ultimate wellness as well as your weight loss goals. We chose each probiotic strain for its supporting studies and evidence showing that it can both benefit your health as well as help you lose weight.

    The 310 Probiotic formula contains two special probiotic blends, adding up to 9 unique and proven bacteria strains, each with their own benefits, for the best results. And each serving of 310 Probiotic contains 10 billion CFU (or colony-forming units) which is the amount of live, active bacteria per serving. Leading microbiologists recommend an effective dose of at least 10 billion CFU per serving for a probiotic formula to be effective.

    Finally, the 310 Probiotic capsules contain two very special technologies called microencapsulation and delayed release. These technologies – which many other probiotic formulas do not contain – ensure that the probiotic capsules are able to make it through the harsh acidic juices in your stomach and digestive tract unharmed, and get released in the small intestine, which is where they will bring about the best results.

    How might the 310 Probiotic help me lose weight

    The 310 Probiotic formula contains researched probiotic strains that studies show may be able to help you lose weight. Study results have shown that the particular strains in the 310 Probiotic helped participants to absorb less fat and reduced belly fat, lowered fat mass and reduced overall body weight. (1) (2) They also showed promising results for suppressing appetite, improving digestion and reducing bloating. (3) (4)

    The 310 Probiotic can also help to reduce chronic inflammation in your body that, if left unhampered, could contribute to obesity and other diseases. (5)

    Sources:

    1. https://www.authoritydiet.com/probiotics-help-you-weight-loss-lose-belly-fat/
    2. https://www.ncbi.nlm.nih.gov/pubmed/23614897
    3. https://www.sciencedaily.com/releases/2014/01/140128103537.htm
    4. http://www.bio-cat.com/bio-cat-speaking-probiotic-marketplace/
    5. https://authoritynutrition.com/probiotics-and-weight-loss/

     

    When should I take the 310 Probiotic?

    The best time to take the 310 Probiotic formula is first thing in the morning or alternatively at night before bed. You can take 310 Probiotic on an empty stomach, as some research shows that it’s good to take it while stomach pH levels are low and there is reduced digestive activity. However, other sources say that you can also take your 310 Probiotic with food. It is really a personal preference and what works best for you.

    Since the 310 Probiotic is time-released with advanced, special technologies, it will deliver benefits to you throughout the day or night.

    The 310 Probiotic capsules have delayed release technology and microencapsulation… What are these and how do they benefit me?

    The 310 Probiotic capsules contain two very special technologies called microencapsulation and delayed release. These technologies – which many other probiotic formulas do not contain – ensure that the probiotic capsules are able to make it through the harsh acidic juices in your stomach and digestive tract unharmed, and get released in the small intestine, which is where they will bring about the best results.

    Is the 310 Probiotic gluten free and vegan?

    Yes, the 310 Probiotic is gluten free and vegan. The capsule shells are not made of gelatin; instead, they are delayed release vegetable capsules.


    310 Thin

    Will 310 Thin give me jitters?

    No, 310 Thin will not give you jitters, just balanced energy.

    Does 310 Thin contain caffeine?

    310 Thin contains less than 1mg of caffeine (for comparison, an average cup of coffee contains 95mg of caffeine).

    What is the best way to take it?

    The best way to take 310 Thin is in between having 310 Shakes, twice a day.

    Will 310 Thin keep me up at night?

    No. This product is designed to help suppress your appetite and keep you feeling fuller, longer. It will give you more usable energy but will not hinder your sleeping patterns.

    What is Advantra Z?

    Most describe Advantra Z as the safe version of ephedra, the 90's most successful weight loss drug. But the FDA had to ban ephedra due to its sometimes severe side effects. Nutratech Sciences later patented a side effect-free version called Advantra Z. Advantra Z increases your body's efficiency in breaking down fats and metabolizing them to produce energy. It is clinically proven to increase the body's metabolic rate and increase energy. Moreover, it features antioxidant, free-radical scavenging, and anti-inflammatory properties that help protect lean muscles from the stress of physical activity. This key ingredient ensures that you will keep losing weight week after week and avoid the common plateaus associated with other products.

    What else is in this product?

    You can find information about each ingredient and their effects on the product's info page here.

    Is it safe to take 310 Thin with other medications?

    Please check with your doctor before taking 310 Thin if you are on any medications. This product contains chromium, which has been known to have a negative reaction with certain medications, including antidepressants.

    Can I take 310 Thin with 310 Metaboost?

    Yes, and in fact we recommend that you take these two products together (not necessarily at the same exact time) for enhanced results. While 310 Thin is a powerful appetite suppressant, helping you to control cravings and fight hunger, 310 Metaboost works to efficiently increase your metabolism, helping you burn more fat when combined with an exercise routine.

    Is 310 Thin vegan?

    The 310 Thin Capsule is made of Gelatin and is not Vegan.


    310 B12

    What is B12 and how can it help me?

    Vitamin B12 is an essential water-soluble vitamin that plays an important role in many functions in the body including energy production, nerve cell health, red blood cell formation and can even aid in neurological function.

    How can this product potentially help me lose weight?

    B12 helps you convert the food you eat into fuel and is required to break down carbohydrates ingested in the diet into usable sugars and help you metabolize proteins and fats (fatty acids).

    Can this product help boost my energy levels?

    Yes, Vitamin B-12 is essential to energy production in the body, it helps to convert dietary energy into ATP (adenosine triphosphate), the form of energy that your body uses in a series of complex chemical reactions carried out in cells.

    Is this product gluten free and/or vegan?

    310 B12 is vegan & gluten free.

    What's the difference between a capsule and a melt?

    Our 310 Melts supplements dissolve or disintegrate in the mouth in the absence of additional water for easy administration of active ingredients, while capsules are made from a two-piece shell composed of gelatin manufactured from the collagen of animal skin or bone. Both melts and capsules have advantages for both the drug and the consumer depending on the active ingredients.


    310 Turmeric

    What is Turmeric and how can it help me?

    Turmeric is a natural spice that contains curcuminoids, which are phytonutrients with powerful antioxidant properties that fight the damaging effects of free radicals in the body. Turmeric also helps to support important blood and liver functions, healthy joints, and overall well-being, which can ultimately be reflected in a radiant, supple skin.

    How is 310 Turmeric different from other Turmeric formulas?

    310 Turmeric contains BioPerine, a powder which is sourced from the root rhizome, which is a plant in the ginger family, and is essential to any Turmeric formula. It has been clinically studied and research indicates it significantly supports the absorption of curcumin into the GI tract. This puts more curcumin in your blood, instead of excretion in the feces, which often happens with formulas that do not include BioPerine.

    How can this product potentially help me lose weight?

    There are properties in turmeric that help improve digestion. While increasing your intake of turmeric isn't a lone strategy for weight loss, it may help you reduce the inflammation associated with obesity and give you a boost in fat burning. When your digestive system is working well, it can speed up your metabolism, which will help you shed excess fat, especially in the stomach area. It will also help relieve any pain caused by excess bloating after you consume a meal. In addition, it has been observed that turmeric can help prevent fat deposition and improve the lipid profile of blood and liver in overweight individuals.

    When is the best time to take this product?

    To improve curcumin absorption, it is a good idea to take it before meal or at least 3 hours after you have eaten. It may be taken with a small drink. Taking it before bedtime, though, might cause sleep disturbances.

    Is this product gluten free and/or vegan?

    310 Turmeric is gluten free, however, it is not vegan as the capsule is made up of bovine.


    310 Biotin

    What is Biotin and how can it help me?

    Biotin is one of the B vitamins, and it is also known as vitamin H. It works with the other B vitamins to metabolize the food you eat, and this in turn nourishes your hair, nails and skin, as well as other areas.

    How can this product potentially help me lose weight?

    This vitamin is necessary for producing energy and helps to metabolize proteins and fats.Inadequate biotin levels in the body can slow down metabolism, which leads to fatigue, digestive problems, and weight gain

    Can this product help me have stronger hair, skin, and nails?

    Yes! Biotin is a hugely popular supplement because of its incredibly beneficial properties that support hair, skin and nails. 310 Biotin nourishes hair and may help retain natural color and pigment, as well as helping to promote natural growth. It even aids in increasing nail thickness and decreasing splitting of brittle nails. Helps to promote glowing supple skin as it helps to moisturize at the cellular level.

    What's the difference between a capsule and a melt?

    Our 310 Melts supplements dissolve or disintegrate in the mouth in the absence of additional water for easy administration of active ingredients, while capsules are made from a two-piece shell composed of gelatin manufactured from the collagen of animal skin or bone. Both melts and capsules have advantages for both the drug and the consumer depending on the active ingredients.

    Is this product gluten free and/or vegan?

    310 Biotin is vegan & gluten free.


    Cancellations & Modifications

    Can I cancel or modify my order after I place it?

    It’s a top priority for us to process and ship your orders as quickly as possible, so that you get them in the shortest amount of time. Therefore, as soon as your order is placed, we can not process any cancellations. Your order is sent directly to our in-house fulfillment center where processing starts immediately.

    Due to this, we are unfortunately unable to process any cancellations or modifications at this time. We urge you to please review your orders for accuracy thoroughly before completing them, including your “ship to” address.

    We apologize greatly for any inconvenience that this may cause you at this time.

    What should I do if I made a mistake on my order?

    Since we are currently unable to process cancellations or changes to your order after your purchase, we will not be able to fix any mistakes at this time and your order will be shipped exactly as you placed it. However, you can return or exchange your order once you receive it by contacting our Customer Service team at 1-800-996-0974, or by chatting with us live on 310Nutrition.com by using the live chat feature in the lower right-hand corner.

    How long should I expect this new order cancellation and modification policy to be in effect?

    Although we don’t know exactly how long we won’t be able to accept cancellations or modifications to your purchases, the entire 310 team is working tirelessly to put additional resources in place which will alleviate this issue.

    Thank you for your patience as we continue to grow and expand as a company. We look forward to continuing to serve you and provide you with the absolute highest standard of care as we bring you top-of-the-line products.


    Exchanges

    How can I exchange my product(s)?

    If you would like to exchange your unused product for an exchange of a different variation, please contact customer service for exchange instructions. Please keep in mind that an exchange will only be honored if the product being exchanged is unused and sealed in its original packaging. Shipping costs associated with an exchange are nonrefundable.


    Shipping

    How long does shipping take?

    5-7 business days.

    Can I receive free shipping?

    If you sign up with our subscription Auto Ship program (which you can start and stop whenever you like), you will receive free shipping. If you would like to find out more about this, call us at 800-996-0974.

    Do you ship internationally?

    Yes, we do, but this includes a shipping fee. Call us at 800-996-0974 or email us at support@310nutrition.com for details.

    I placed an order but the shipping address is incorrect/incomplete. What will happen to my order?

    It’s a top priority for us to process and ship out your orders as quickly as possible. That’s why we cannot make an adjustment to your address or order once it is placed. You have two options:

     

    Not in a hurry? You can wait for your order to return to our warehouse where we can request a reshipment or a refund. Just please contact us to let us know what your decision is.

    Want your products fast? If you’d like to receive your item sooner, just place another order with the correct/complete address. We’ll make sure to refund you for your original order that had the wrong address when we receive it back at our facility. You will see a “Returned to Sender” status on your order when it arrives.

     

     

    I checked my order status online and it says that the package has “Returned to Sender”. What do I do now?

    It’s up to you! If you wish to have the item reshipped to your correct address, please contact customer service at 800-996-0974 so we can update your shipping address and reship the item. If you don’t want the item to be reshipped and just want a refund, just call our customer service and ask for a refund status update.


    Billing

    How long will it take until I receive my refund?

    You will receive your refund as soon as we get the product back, although it may take up to 3-5 business days for your bank to show it in your account.

    My product did not come with my free book, what should I do?

    The book is an electronic book that was sent to your email with your receipt. If you can't locate it, please email us at support@310nutrition.com so we can resend it to you.


    Prepaid Gift Cards

    Do you accept Prepaid Gift Cards?

    Yes, we do accept Prepaid Gift cards that have Visa, MasterCard, American Express or Discover logo on it though many gift cards are activated automatically upon purchase and may be used immediately in purchasing online. However, some cards must be activated before they can be used.

    I am trying to place an order and use my Prepaid Gift Card but my payment was declined?

    This happens when the card issuers fraud screening process is matching the billing information entered at the checkout with billing information on your gift card account if the addresses don’t match then the card may decline to solve this issue, register your card with the issuing bank making sure that the name and address linked to the account are current and matching.

    How do I check the address linked to my Prepaid Gift Card?

    Look at the back of your gift card. You should find a website address or a telephone number to call for customer service and inquire how to activate your gift card and register your current information just make sure to register your gift card to the company that issued the card.

    Can I also register my gift card to my PayPal account and use if for payment?

    Yes you may do so. PayPal offers that option. We highly recommend checking Paypal.com's FAQ to know further details


    Military Discounts

    Do you honor military discounts?

    Yes! This is to show our appreciation to the people who have served the country. If you are on active duty or retired from the military/veteran, you may be eligible for a discount. Please take note that these discounts cannot be combined with any other offers or discounts. For more information, you may contact our customer service team at 1-800-996-0974.


    Refer A Friend

    Can I earn points for referring a friend to 310 Nutrition?

    Yes! Just make sure your friends sign up through your referral link. Once they place their first order, you automatically earn 100 points that can be used toward purchases at 310Nutrition.com

    How do I find my referral link?

    Simply go to www.310nutrition.com, click on "Loyalty" on the top right of the page, log into your account, click on "Earn Points", then click on "Refer a Friend." You can post your referral link to your Facebook or Twitter wall, or enter up to 50 email addresses separated by commas to receive an email with your referral link plus %5 off their purchase.

    Oops. My friend signed up without using my referral link. Can I still receive the referral points?

    We're sorry, but you will only receive points for referrals that sign up through your referral link. Keep sending it out to earn more points!

    When will I receive my points?

    You will receive 100 reward points as soon as your friend who signs up with your referral link places his or her first order.

    Is there a limit on the number of friends I can refer?

    Nope. The more the better! Refer as many friends as you wish. Just remember that they must sign up after clicking on your referral link and place an order for you to receive referral points.

    Health Coach

    What is the Live Health Coach feature mentioned on the package?

    Your purchase of our kits includes access to a certified health coach. "Live" coaching refers to your opportunity to speak with a health coach over the phone or through other channels such as email or messenger. Ask all your burning health questions and get set up for success with a personalized plan that works for you!

    How can I take advantage of this offer?

    Our Live Health Coaches are available every Monday-Friday, 6AM-2PM PST. You can set up an appointment by emailing your name, email address and phone number to support@310nutrition.com indicating that you want to take advantage of the certified Live Health Coach offer included in your package.