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Preferred Customer Program: Subscribe & Save

As part of your subscribe and save purchase today, you’ll be enrolled in our auto-ship program, which allows you to receive shipments monthly without lifting a finger. You’ll lock in discounted pricing and get access to exclusive specials, promos and bonuses! You can reschedule or customize future shipments at any time online or over phone. To cancel a subscription, please call customer service at 1-800-996-0974.

Unless you postpone or cancel your next shipment within a month, the credit card you provide today will be charged automatically at the discounted Preferred Customer priceWe know you’re going to love it, but if you’re unsatisfied for any reason, rest assured all purchases are covered by our 30-Day Money Back Guarantee.

Note: Flavors and products in bundles are subject to change depending on availability.

Frequently Asked Questions:

 

What is “Subscribe & Save”?

Subscribe & Save is a feature that allows you to set up automatic reorders of products you use frequently, on a schedule convenient for you, and at a discount on our everyday low price. It saves you 25% off the regular price, plus you'll get free items upon renewal on qualifying orders.

All “Subscribe & Save”  orders are shipped using standard shipping. You'll also be able to receive "Private Reserve" flavors such as Salted Caramel, Chocolate Mint, Toasted Coconut even if they're unavailable for purchase online.

Where can I find a list of eligible products?
Browse eligible items here or look for the “Subscribe & Save” option on the product page.

Can I subscribe if I live outside the Unites States?
Not at this time. Items can only be shipped to the United States.

How do I qualify for free gifts with my subscription?
Qualifications for a free gift can change depending on:

  • Time of your subscription renewal
  • Subtotal value of your subscription renewal

Our free gift program is designed to mirror what is offered online.

For example, if we are running a promotion for a free shaker cup with $75+ purchases, and your subscription happens to renew on a day when the promotion is live (and your subscription subtotal is $75 or higher), you'll receive your free gift with your subscription.

Special Cases:

  • If no minimum purchase is required to receive a free gift, all subscription orders within the promotion dates will receive the free gift.
  • If there are multiple free gifts available in a promotion, one will be selected by default for you upon subscription renewal. You may contact customer service if you would like to change the free gift option.
  • If you skip your subscription, your free gift may or may not change depending on the live promotion at the time of your rescheduled subscription (if you qualify).
When do I pay for my “Subscribe & Save” order?

You pay for “Subscribe & Save” items on your initial purchase date and then approximately every 30 Days thereafter unless you modify or cancel your shipment intervals. For each shipment, we will charge your credit card for the price of the item at the time the order is processed less the “Subscribe & Save”  discount, plus any applicable sales tax along with applicable shipping & handling fees.

Once I sign up, when will I get my first order?
As soon as you submit your purchase we will begin processing your first order. The estimated delivery range for your first order is generally no more than 7 business days.

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